our offices

Head Office

Samuel House
Fox Valley
Stocksbridge
Sheffield
S36 2AA

0114 345 1005

Email

Bradford Branch

The City Exchange
61 Hall Ings
Bradford
BD1 5SG

01274 98 78 58

Email

Sheffield Branch

Velocity Tower
10 St Mary's Gate
Sheffield
S1 4LR

0114 345 1005

Email

out of hours

Emergency maintenance.

If your maintenance issue is an emergency and occurs outside of business hours. Please note that if the issue you report is attended and subsequently discovered to be a non-emergency, you will be charged a call-out charge.

07583 858585 or 07854 591415

Landlords

If you have any questions regarding payments, or relating to your rental statements, please contact [email protected].

For anything else please contact your appointed Manager, the Lettings Director, or [email protected].

complaints procedure

TIR Lettings Ltd is a member of The Property Ombudsman Scheme (TPOS).

Our aim is to deliver the highest level of service we can to our valued tenants and landlords.  In the event that we fail to meet your expectations and you wish to formally raise a complaint, please follow the procedure set out below

Complaints Procedure | 22/10/2020

get in touch today.

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what our landlords say.

"I have used TIR Lettings for over ten years now. Their service is second to none, the properties are very rarely empty, resulting in a profitable relationship. When the tenancies are coming to an end I am regularly informed of progress by their professional & friendly staff, the handover process is flawless, which provides a stress free service to the landlord. The fees they charge are very reasonable compared to the market place. I can whole heartedly recommend them."   - Gary Hensby

"The TIR Lettings company has been our property agent for over ten years. In that time they have not only been excellent at introducing new tenants to our properties but have been extremely efficient at dealing with and solving any issues relating to our properties and also helping the tenants. All the staff are incredibly helpful and friendly. No problems that may arise are left unresolved. For me, having the TIR Lettings take care of all our needs is like being looked after by a caring and supportive family. Thank you to all of the lovely staff. You have provided us with consistent support and advice over the past ten years and we are very grateful. "   - Llyndall Trotman

"I live in Cornwall so owning and letting a property in Sheffield could easily be a logistical challenge but TIR Lettings reduced the hassle massively for me. In 2019 I decided my flat needed some attention as the boiler had broken and redecoration was essential in order to find a another good tenant. I had a very busy full time job at the time so TIR took on the organisation of the work and coordination of the contractors. It was a weight off my mind and once the work had been completed TIR arranged for photographs to be taken and advertised the flat for rent at an increased monthly rent. Within days a new tenant was secured and all has run smoothly ever since as their attention to detail and customer service is excellent. They return calls and emails swiftly which makes the whole letting process easier for any landlord."   - Karen De Salis

"TIR Lettings are one of the very top lettings agents that LIV work with nationally. They are responsive, collaborative and straightforward to deal with. We find their staff to be honest and hardworking with a real desire to take great care over their Landlords and Tenants. LIV have gone so far as to recommend TIR Lettings to their own clients who have found themselves in difficulties with other agents and as such can give no higher praise than that."   - Dave Gray, Regional Manager - LIV Group Ltd

"Select Group have been working with TIR Lettings at Velocity Tower since 2016.
When we appointed TIR, we placed considerable trust in their ability to meet demanding financial targets whilst delivering exceptional letting services to tenants.
Their performance over the past five years demonstrates a company that has a detailed understanding of the letting business, and one that has constantly risen to the challenges and targets presented to them.
Talk to them, Iím glad we did."
   - Paul Brady

our offices

Head Office

2 Samuel House
Fox Valley
Stocksbridge
Sheffield
S36 2AA

Tel: 0114 345 1005

Sheffield city office

Velocity Tower
10 St. Mary’s Gate
Sheffield
S1 4LR
 

Tel: 0114 345 1005

Bradford city office

The City Exchange
61 Hall Ings
Bradford
BD1 5SG
 

Tel: 01274 987858

 


We are proud to support the work of the charity and all it does for cancer patients and families in this region. Since our initial support from 2017 we have already raised in excess of £28,000 and we remain committed to fundraising and spreading awareness of everything the charity does.

 

One in two of us will face cancer at some point in our lives. Directly or indirectly, we can all expect cancer to change everything for us one day, and when it does, Weston Park Cancer Charity is here to change everything too.
Its services, advice, therapies and support services are for patients and the family and friends close to them, helping everyone affected to live with and beyond cancer. The funds they raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. The charity aims to care in every sense for patients and family members, with them at every step, for free. Visit www.westonpark.org.uk for more information or call 0114 553 3330

0114 345 1005