our offices
out of hours
Emergency maintenance.
If your maintenance issue is an emergency and occurs outside of business hours. Please note that if the issue you report is attended and subsequently discovered to be a non-emergency, you will be charged a call-out charge.
07583 858585 or 07854 591415
Landlords
If you have any questions regarding payments, or relating to your rental statements, please contact [email protected].
For anything else please contact your appointed Manager, the Lettings Director, or [email protected].
complaints procedure
TIR Lettings Ltd is a member of The Property Ombudsman Scheme (TPOS).
Our aim is to deliver the highest level of service we can to our valued tenants and landlords. In the event that we fail to meet your expectations and you wish to formally raise a complaint, please follow the procedure set out below